Refund policy

Refund Policy

Each item is made to order, so we’re unable to accept returns or exchanges for reasons such as sizing, preference, or change of mind.

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Damages and Issues

Please inspect your order upon delivery.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at patwaworld@gmail.com, including your order number and photos of the issue.

We’ll review the situation and make it right with a replacement or refund where appropriate.

 

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Order Accuracy

Please double-check your order details (including size, color, and shipping address) before placing your order. Since each item is made to order, we’re unable to make changes once production has begun.

 

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Non-Returnable Items

Because items are made to order, all sales are considered final unless the item arrives damaged, defective, or incorrect.

We also do not offer refunds on:

• Sale items
• Gift cards

 

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Contact

If you have any questions, feel free to reach out at patwaworld@gmail.com — we’re happy to help.